Shipping time
Your order will be shipped within a maximum of 7 working days. The delivery times and rates for each country are detailed in the table below.

Exception: Precious skins (reptile) are not available for delivery in India, Pakistan and Sweden. Deliveries to Russia and Ukraine suspended .

Order tracking

Colissimo and DHL ensure the follow-up of the parcels.

  • With colissimo you will have access to your tracking number via your account once the shipment confirmation email received, we invite you to follow its routing.
  • With DHL, you will receive an email and/or sms as soon as your package is sent with your tracking number. 

Your order can be delivered at any time of the day, between 7am and 9pm, and will be given against signature.
Duties and taxes
For deliveries outside the EU and Switzerland, the cost of taxes and import duties is not included in the price of your order and may be claimed.
Return
Returns are accepted within 14 days of receipt of your order.
You are responsible for the return shipping costs.
We will refund you within 14 days of receiving your products.
We cannot make exchanges. If you want to get another size/color, you will have to place a new order.
All returned items will be subject to inspection. They must be new, unused and in their original condition. Any returned product that is incomplete, damaged, worn or dirty will not be accepted for return and will be returned to you.
Return Procedure
For all return requests, please contact us here and provide us with your order number, the items to be returned and the reason for the return.

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